The offerings of DextraData GmbH are directed exclusively at entrepreneurs within the meaning of section 14 of the German Civil Code (BGB), at legal entities under public law and at special funds under public law. A statutory right of withdrawal therefore generally does not apply. Should a contract nevertheless be concluded with a consumer within the meaning of section 13 BGB, the following instructions apply.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of the conclusion of the contract; in the case of a sales contract, from the day on which you or a third party named by you, who is not the carrier, takes possession of the goods.
To exercise your right of withdrawal, you must inform us
DextraData GmbH
Girardetstraße 4
45131 Essen, Germany
Phone: +49 201 959750
Email: info@dextradata.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested that the provision of services begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry of the right of withdrawal
In the case of contracts for the supply of digital content not supplied on a tangible medium, the right of withdrawal expires if we have begun performance of the contract after you have expressly consented to us beginning performance before the end of the withdrawal period and you have acknowledged that you thereby lose your right of withdrawal.
Model withdrawal form
(If you wish to withdraw from the contract, please complete this form and return it to us.)
To DextraData GmbH, Girardetstraße 4, 45131 Essen, Germany, email: info@dextradata.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
Ordered on (*)/received on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date
(*) Delete as appropriate.